We’re Progrexion (that’s Proh-gresh-uhn). We are the country’s largest provider of consumer credit report repair services. In simple terms, we offer life changing services that impact people in a very big way. We like to say, “Credit Matters”.
As the HR Business Partner you will be responsible for managing and supporting multiple lines of business and locations which consists of 700+ employees; 550+ front-line agents with another 150+ leaders and ancillary support groups. You will need to balance the needs of front-line agents, front-line leaders, upper management and on-site attorney staff on a regular basis.
We are looking for a HR Business Partner who upholds and lives our Corporate Guiding Values:
INTEGRITY: We are fair and honest with our employees and consumers.
This one goes without saying, but people companywide will discuss sensitive and confidential issues with you, and will expect you to keep private information private. You will need to very quickly establish a sense of trust with employees, managers and the leadership team. When difficult situations arise, you will need to have impeccable judgment on how to react in the moment and appropriately follow up in a way that is respectful of the individual and responsible to the company.
TEAMWORK: We are unified and actively support each other.
You can get along with anyone, but still challenge others in tough conversations when conflicts arise that risk long-term goals. You are a strong member of a high functioning HRG team and are responsible for inspiring, developing, and mentoring teams sitewide as an effective business partner for multiple companies and locations.
CONSUMER ADVOCACY: It’s what we do – We advocate for consumer rights.
You play the role of being a confident advocate on behalf of the employer, employee, and leadership team. Each employee brings something of value to the company and you lead the way in advocating for them while maintaining company standards and expectations.
DEVELOPMENT: We invest in people – Our employees are better for having worked here.
We believe that the key to a successful company starts with establishing a healthy culture and developing our people. We have our guiding values that stem from the entire team, inspired by our customers, that runs deep in our veins.
PERFORMANCE: We are committed to profitable growth and innovation.
You will help to ensure that we live and breathe by these values, that they continue to drive exceptional customer experiences and be a source of competitive advantage. As we continue to grow, we gather more and more data on employee performance, employee satisfaction, etc. There is a wealth of data out there about other companies and their employees that we can analyze to find areas of opportunity.
QUALITY: We are proud of our outrageous products and services that change lives.
You will be responsible for maintaining an environment that focuses on a top-notch quality experience for all employees by communicating internally and externally with a variety of individuals in different roles. Your communication skills really need to be excellent, and on brand for Progrexion.