• Payment Processing Analyst

    ID
    2018-3021
    Pos. Category
    Information Technology
    Location : City
    Salt Lake City
    Location : State/Province
    UT
    Created Date
    7/20/2018
    Type
    Regular Full-Time
  • Overview

    Want to work on a world-class team building life-changing financial products? Let me introduce you to Progrexion – that’s what we do every day.

    Based in downtown Salt Lake City, our team builds industry leading services that help consumers access, understand, and verify their credit reports are fair, accurate, and substantiated. Our services power the technology behind Lexington Law (an independently owned law firm), Credit.com, and CreditRepair.com.  And the good news? We have a lot of fun while we do it.

     

    Summary/Objective: The successful candidate will demonstrate our Corporate Guiding Values of Integrity, Consumer Advocacy, Teamwork, Development, Quality and Performance in all areas of their work.  They will be a curious, thorough and meticulous team player with a great attitude and good communication skills that is comfortable working in a fast-paced environment under direct supervision.

    Responsibilities

    Vacation Coverage

    • Multi-tasking between processing companies along with reviewing and resolving potential chargebacks, disputing chargebacks, recording merchant fees and data entry
    • Process payments on schedule and review to minimize errors.
    • Willing to learn new tasks to support team while individual team members are on vacation, including weekends.

    Collaborator

    • Actively participate in process improvement initiatives.
    • Effective teamwork within the Payment Processing Team in support of the Team Lead as well as across the organization.
    • Capable of coordinating additional tasks and communicating well with other team members.

    Analyst

    • Monitor and correct synchronization between Payments and CRM systems.
    • Attention to detail and ability to quickly identify and escalate issues.
    • Produce reports.
    • Identifying and understanding customer behavior and analytics.

    Qualifications

    • Strong knowledge of consumer credit card and ACH payment processes.
    • Advance MS Excel expertise.
    • Expert general computer system skills.
    • Demonstrated experience working under deadlines.
    • Strong trouble-shooting and problem-solving capabilities.
    • High school diploma.

    Desired Skills, Expertise and Experience

    • Intermediate understanding of SQL.
    • Credit repair knowledge.
    • Experience in the Electronic Payment Industry.
    • Bachelor’s degree work in progress.

    #CB

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