• Testing and Monitoring Officer

    Pos. Category
    Location : City
    Salt Lake City
    Location : State/Province
    Created Date
    Regular Full-Time
  • Overview

    Based in Utah, Idaho, Oklahoma and Arizona, Progrexion leads the credit repair industry with groundbreaking technologies and services that help consumers access and understand information contained in their credit reports, verify whether that information is fair, accurate and substantiated, and correct inaccuracies with individual creditors, other data furnishers and the national credit bureaus.  Progrexion technology and services are used by Lexington Law, an independently-operated law firm, and CreditRepair.com, its wholly-owned subsidiary.


    Compliance Testing and Monitoring Officer job description

    Progrexion is looking for a Testing and Monitoring Officer to join our Legal and Compliance team. This position will be responsible for testing, monitoring, and ongoing support of the compliance program within the organization. He/she will also work with the members of the Legal and Compliance Department to provide support as needed.


    • Assist the Testing and Monitoring Manager in all areas including developing test programs that 1) identify and assess the design of the control structure and environment, and 2) test the existing controls to ensure they are effective and functioning as management intended to mitigate regulatory risk.
    • Ensure the right controls, risk monitoring, and mitigations are in place, are operating effectively and meet regulatory requirements and industry best practices.
    • Review and assess employee and agent phone calls with prospective customers.
    • Assist in identifying key risk indicators and performing risk assessments on themes tested.
    • Draft written reports that summarize the objectives, scope, findings and conclusions for each assigned review.
    • Work closely with business line to develop remediation plans to resolve control weaknesses identified and follow up on the issues and on the status of remediation.
    • Work with the applicable Compliance Officer to identify emerging risk areas, recommend and perform ad hoc testing as necessary under the direction of the Testing and Monitoring Manager.
    • Work collaboratively with other members of the Legal & Compliance teams to provide additional support as needed.


    • Three years compliance or internal audit experience.
    • Two years of experience testing or auditing credit and consumer protection regulations.
    • Knowledge of and experience with the following regulations helpful:
      • Consumer protection laws
      • Telemarketing Sales Rule
      • Fair Credit Reporting Act
      • GLBA and related privacy acts
      • EFTA and NACHA rules
      • Credit Repair Organizations Act
    • Ability to work in a fast paced, multi-task environment with competing priorities.
    • Excellent writing, editing and computer skills.
    • Must be tactful, detail oriented, and able to comprehend and interpret regulations.
    • Excellent analytical and organizational skills, with demonstrable ability to write clearly.
    • Ability to initiate and follow-through on projects with little supervision or guidance.
    • Develop and maintain effective working relationships with all levels of staff, other programs and agencies.
    • Excellence in customer service, partnering and teamwork, and quality performance.



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