• Recruiter

    Pos. Category
    Human Resources
    Location : City
    Location : State/Province
    Created Date
    Regular Full-Time
  • Overview

    Based in Utah, Idaho, Arizona and Oklahoma Progrexion leads the credit repair industry with groundbreaking technologies and services that help consumers access and understand information contained in their credit reports, verify whether that information is fair, accurate and substantiated, and correct inaccuracies with individual creditors, other data furnishers and the national credit bureaus. Progrexion technology and services are used by Lexington Law, an independently-operated law firm, and CreditRepair.com, its wholly-owned subsidiary.  As the nations largest consumer advocacy network we employ over 3,500 people where our creativity and drive stem from our cohesive office vibe and our amazing team of over achieving, talented professionals. 


    We are looking for a Call Center Recruiter to lead the recruiting efforts for our Provo, Utah call center. If you are experienced in high volume call center recruiting, are a team player, creative and connected in the sourcing arena and looking for a fast paced, exciting opportunity, this may be the place for you! Check out Progrexion on Facebook, YouTube and other social media to see more about our culture and what we do. 


    The Recruiter is responsible for screening, interviewing, and hiring high-quality candidates in a dynamic sales and customer service call center environment.  The Recruiter must have the ability to develop and maintain a pipeline of quality candidates as the business is growing dramatically.  The position will provide staffing support for Progrexion and its affiliated companies.  The person in this position reports to the Director of Talent Acquisition and will partner directly with the Staffing Team and Call Center Managers for all applicable lines of business, and their teams.  Performance will be reviewed jointly by the Manager of Talent Acquisition and the key business clients.


    Recruiting Responsibilities:

    • Lead the Call Center recruiting function and overall process from start to finish. 
    • Proactively source and screen passive and active candidates using various techniques. 
    • Identify quality candidates by conducting telephone and in person interviews to obtain work history, education, training, job skills and culture fit, etc.
    • Oversee Employee Referral process-to include contests and bonus payouts.
    • Develop creative recruiting resources and ideas to draw in candidates when resume flow is low. 
    • Build a diverse pipeline of potential candidates by pro-actively networking through Job Fairs, community e vents, external agencies, and through other organizations.
    • Ensure all hiring numbers and quality of work expectations are being met by the team on site.
    • Coordinate opening position requisitions within iCIMS, updates, and tracking from open to fill. 
    • Provide daily guidance and mentor recruiters and coordinators on their daily duties and assist with answering questions and concerns. 
    • Ensure all paperwork, background/drug test, etc.-are in compliance with our company policies. 
    • Partner with Manager to roll our strategic goals and initiatives are been implemented.
    • Partner with Call Center Manager/Business Partners to define numbers, needs, quality, etc. 
    • Partner with key individuals to drive change within the organization.
    • Understands HR policy and practices – benefits, work rules, pre-offer requirements, etc.
    • Experience presenting to groups.
    • Generalist experience (desired).
    • May lead certain HR projects such as developing job profiles or market studies to enhance our competitive stance in the market.
    • Ability to work with all levels management.
    • Willing to jump in with ideas, support, etc. with all lines of business to achieve overall recruiting and company objectives.


    • 1-2+ years of recruiting experience with any one or a combination of the following: high volume recruiting, managing a high volume account, or provided high-volume on-site support to a client. 
    • Intermediate level of proficiency with Microsoft Office Suite. 
    • Intermediate to advanced level of proficiency with iCIMS. (or other ATS)
    • Ability to work independently and thrive in a high volume, fast-paced environment.
    • Strong interpersonal, written and verbal communication skills.  
    • PHR/CIR/PRC (desired) or other course related work (i.e., LEAD courses, management skills, other training courses to increase professional knowledge).
    • A self-starter, someone who takes the initiative.




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